Dynamic Template Language In Emails

21 August, 2020


Dynamic content is an exciting new functionality that enables powerful content customization. With dynamic content, you can send an email or generate a PDF document (requires optional PDF Add-On) with HTML formatted text displayed based on the field values.

For example, you can structure the Subject of your emails to display the appropriate user name, rather than hard-coding a particular value:

Thanks {{name}}. We have received your message.

Currently, this functionality is available in:

  • Confirmation Messages
  • Confirmation Emails and
  • Email Notifications

Also, Dynamic Content is available in our Premium Add-Ons like Conditional Emails or PDF.


You can insert variables into the email body, and they'll be replaced with whatever the user insert into that field.

To print a variable, it must be between double curly braces: {{ and }}. Eg. {{ My Variable }}

In the following example, we show two ways you can print variables:

  • By using the Field Label: The variable {{ Your Name }} has been inserted to the confirmation email and will be replaced by the name the user puts in the Form.
  • By using the Field ID: You can use a Field ID as the variable name too, for example in the next image we use the following variable to print the Name of the user: {{ text_1 }} at the same time we use {{ Your Name }}. In other words, we can use both types of variables to get the same field information. If your field doesn't have a label, this is the option you should use.


Additionally, you can use the following variables:

  • {{ form_id }}: Form ID.
  • {{ form_name }}: Form Name
  • {{ submission_id }}: Submission ID
  • {{ submission_number }}: Submission Number
  • {{ submission_table }}: The content of all the form fields
  • {{ created_at }}: Date of Submission
  • {{ ip_address }}: IP Address.
  • {{ user_agent }}: Browser’s User Agent of Sender.
  • {{ url }}: Web page url where form has been embedded.
  • {{ referrer }}: Web page url from where the visitor has arrived to the form.
  • {{ country }}: Country of Sender.
  • {{ city }}: City of Sender.
  • {{ longitude }}: The geographic coordinate that specifies the east-west position of Sender.
  • {{ latitude }}: The geographic coordinate that specifies the north–south position of Sender.
  • {{ edit_link }}: To display the url to the Public Form Page to Edit a Submission. You should enable "Save to DB" & "Editable" to use this feature.
  • {{ optin_link }}: To present the link to the Opt-In Confirmation Page. You should enable "Save to DB" to use this feature.

This is a great way to personalize your message. Any form field can be used in this way.

Auto-Suggest Tool

"Form Settings", "Form Rules" and Premium Add-Ons allow the replacement of placeholders by data collected by your forms. To make things easier, we have implemented a visual tool that allows you to select form fields without remember them. To use this tool just enter a curly bracket "{", and the list of Form Fields will appear, select the desired field and ready.


Filters allow change the output of a variable. It must be used after the variable and separated by a pipe "|".

Use Default Values

For non-required fields, you can specify a default value to be used if it doesn't have any value.

Thanks {{ Name | default: 'friend' }}, we have received your message!

For a user named John, this would read “Thanks John, we have received your message!”. However, if a submission didn't have a name, it would read “Thanks friend, we have received your message!”

Change Date Formats

Converts a timestamp into another date format.

{{ created_at | date: "%a, %b %d, %y" }}

Output: Fri, Jul 17, 15

{{ created_at | date: "%Y" }}

Output: 2015


You can use conditional logic into your content. You may want to send the same email with differences for different groups. The most common use-case for this is language localization, where you want to send different content to different users.

Use Multiple Languages

In the example below, if a user named John selects his preferred language as Spanish, he will see their message as “Hola, John!”

{% if Language == 'Spanish' %}
  Hola {{ Name }}! 
{% elseif Language == 'French' %}
  Bonjour {{ Name }}!
{% else %}
  Hello {{ Name }}!
{% endif %}

Show Images

Another common use case is display multiple images uploaded by a same file field in different places. For that, you can do the following:

{% if file_1[0] %}
First Image

{{% endif %}}

{% if file_1[1] %}
Second Image

{{% endif %}}


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